All LAGOM products are handcrafted upon order and it take 2-5 days to deliver. However we aim to dispatch your order within 72 hours of receipt of payment details – excluding weekends, bank holidays and public holidays in Romania. This is subject to credit clearance and availability of stock. If a particular product is not in stock, or sold out, we will contact you via email to resolve the matter. All orders on our site will be shipped from our warehouse located in Cluj-Napoca, Romania.
To offer you the most secure and efficient service we have chosen DPD for most deliveries within Europe. Occasionally UPS may be used. As soon as your order has been shipped you will receive a dispatch confirmation email with the tracking number together with details on how to track your order. Please note that these services might not be available during the festive and pre-festive days. Also note that the estimated delivery times are to be used as a guide only, and LAGOM is not responsible for any delays caused by customs clearance processes or shipping companies.
All countries we ship to: UK, Ireland, Poland, Hungary, Greece, Portugal, Spain, France, Belgium, Nederland, Germany, Demnark, Sweeden, Finland, Italy, Chech Republic, Lithuania, Austria.
We recommend staying up to date with your shipments progress in case there are any exceptions during transit. Please ensure that your email, contact number and shipping address are correct. LAGOM will not be responsible for any delays or additional costs associated with incorrect information.